Siebel Administration >  Siebel Servers disappear from GUI after running SRVREDIT

Siebel Servers disappear from GUI after running SRVREDIT

APPLIES TO:
Siebel System Software - Version: 7.5.3 [16157] and later [Release: V7 and later ]
Information in this document applies to any platform.
Product Release: Version 5
Version: 5.0.2
Database: Oracle
Database Version: 7.3.4

SYMPTOMS
After applying an Enterprise .dat configuration file to the Enterprise and a Server .dat configuration file to each of our 14 siebel servers the following error is displayed from the srvrmgr list servers command:

ADM-00005: Internal error, please contact Siebel customer support

Only one server (APP_CMSI01_17) of our 14 servers is listed in both SRVRMGR command line and in Enterprise Servers GUI view. We have been running successfully for weeks before now.

Please investigate so we can make changes via SRVREDIT.

On FTP site are .dat files applied, error message text and Gateway siebns.dat files from before srvredit (working) and after (corrupt).

SOLUTION

Comparison of the old and new siebns.dat files showed
that you set the encryption algorithm on Server level
although it was already set on Enterprise level.

Please set $Server.Crypt back to 'NONE' on the
Application Servers, reload the .cfg files and check
if this solves the problem.

Alternatively, you can try reloading the SADMIN
password with srvredit using the /y option.

The parameter for this is
$Enterprise.Password