Siebel Administration >  Alias of component Search Incremental Index Processor

Alias of component Search Incremental Index Processor

APPLIES TO:
Siebel CRM Call Center - Version 8.0.0.3 [20416] and later
Information in this document applies to any platform.
GOAL
The alias of component Search Incremental Index Processor is SearchIncrementalIndexProcessor that has 31 characters but it actually shows 30 characters that comes as SearchIncrementalIndexProcesso, withour r in the last. Customer is getting an issue with this and needs to know whether we can truncate the name so it would come all or increase the array size so all 31 characters can display properly.

Associated error messages:

SBL-ADM-60070: Error reported on server 'Gateway Server' follows:
SBL-ADM-00010: Internal error, please contact Siebel customer support: Error enu merating component groups
SBL-SCC-00005: Internal:No more items found.
SBL-SCM-00121: No more nodes in context
SBL-ADM-00010: Internal error, please contact Siebel customer support: Error enu merating component groups
SBL-SCC-00005: Internal:No more items found.
SBL-SCM-00121: No more nodes in context

 

Steps to Reproduce (as per BUG#10549440/CR#10549440):

1. Login to the Siebel application with administrative privileges.
2. Navigate to Administration - Server Configuration > Component Definations.
3. On the Component Definations applet, click the Query button.
4. Enter Search Incremental Index Processor in the Component field, and click the Go button.
5. Check the alias field comes withour ¿r¿.

Note: This Bug/CR has a status of "closed" as "not feasable to fix".

A possible workaround is to use the command line srvrmgr utility to configure the component.

For details on Server Manager command line, please see Siebel Bookshelf > Siebel System Administration Guide > Using the Siebel Server Manager Command-Line Interface"