Siebel Administration > SBL-ADM-01042: Login failed for specified username, password, and ODBC datasource combination
SBL-ADM-01042: Login failed for specified username, password, and ODBC datasource combination
Cause
Incorrect username, password or ODBC datasource setting or other server/component/profile parameter settings.
Diagnostic Steps
Review the settings in the siebns.dat, Object Manager.log, NameSrvr.log, and SrvrMgr.log files for traces similar to these:
In Application Object Manager log:
GenericLog GenericError 1 000283054cf327fc:0 2010-12-13 10:42:06 NSS - ErrCode 4597527 SysErr 0 GenericLog GenericError 1 000283054cf327fc:0 2010-12-13 10:42:06 (scmnsclnt.cpp (135) err=2555922 sys=126) SBL-SCM-00018: Could not open connection to Siebel Gateway configuration store (osl540:2320). .. GenericLog GenericError 1 000283054cf327fc:0 2010-12-13 10:42:06 (srsctx.cpp (369) err=3015669 sys=0) SBL-CSO-01013: Internal: the SCC context has not been initialized ObjMgrMiscLog Error 1 000283054cf327fc:0 2010-12-13 10:42:06 (busobj.cpp (1654)) SBL-DAT-00222: An error has occurred creating business component 'Server Server' used by business object 'Server Admin'.
In NameSrvr.log:
GenericLog GenericError 1 000283054cf327fc:0 2010-12-13 10:42:06 (secmgr.cpp (2679) err=4597538 sys=0) SBL-SEC-10018: [Microsoft][SQL Native Client][SQL Server]Login failed for user 'ESPSO'. GenericLog GenericError 1 000283054cf327fc:0 2010-12-13 10:42:06 (secmgr.cpp (2735) err=4597527 sys=0) SBL-SEC-10007: The password you have entered is not correct. Please enter your password again. SisnTcpIp SisnSockError 1 000283054cf327fc:0 2010-12-13 10:42:06 15800: [TCPIP-server] recv() failed for sd=-1 (err=10038 | Socket operation on non-socket (invalid socket handle).)
In ServerMgr.log:
GenericLog GenericError 1 000000084d054364:0 2010-12-13 10:47:57 (secmgr.cpp (2679) err=4597538 sys=127) SBL-SEC-10018: The sample Security Adapter did not receive the correct Trust Token. GenericLog GenericError 1 000000084d054364:0 2010-12-13 10:47:57 (secmgr.cpp (2751) err=4597521 sys=0) SBL-SEC-10001: An internal error has occurred within the authentication subsystem for the Siebel application. Please contact your system administrator for assistance. ServerMgrLayerLog Error 1 000000084d054364:0 2010-12-13 10:47:57 Server Manager Authentication Failed - unexpected failure within the security adapter manager, plug-in security adapter or underlying authentication system.
In siebns.dat:
The siebns.dat file may indicate the ServerMgr component at the Enterprise level is configured to use a custom security adapter (SSO).
Solution
To rectify the issue, reconfigure the ServerMgr component on the Siebel Enterprise as well as Siebel Server component level to use DB authentication.
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