Siebel Administration >  SBL-OSD-01000: Internal: The process attempted to read from or write to a virtual address for which it does not have the appropriate access

SBL-OSD-01000: Internal: The process attempted to read from or write to a virtual address for which it does not have the appropriate access

This error message is usually reported when a crash (windows) is experienced on the Siebel application server machine. A specific component (or an instance of it) or the Siebel server as a whole crashed in this case. The operating system for the Siebel application server is Windows

Cause

The error message by itself does not hold information relevant to troubleshooting the crash. It only indicates its occurrence. As a normal practice, Siebel Technical Support request that users install and enable external debugging utilities that will facilitate a memory dump capture which can be further analyzed by Siebel Support [Refer to "Technical Note 507: How to install and configure 3rd party tools to capture dump files on Microsoft Windows"]. Contact Siebel support for further recommendations in this matter.