Siebel Administration >  SBL-SVR-03006 Internal: Gateway address is not set

SBL-SVR-03006 Internal: Gateway address is not set

The above error message is reported when there is a failure to execute a particular function. The function is mentioned as a part of the error message. The error message in itself is not indicative of where and what the cause of failure is. It is almost always accompanied by additional error message(s) that provide further context to it and assist in the troubleshooting process. For example:

Message: Table not found in dictionary, Additional Message: 2-1Q7A-5F2H
(attrapi.cpp 4(854) err=700106 sys=0) ESC-00106: Error loading Attribute handle for Object Product Defect.
(asgnobj.cpp 24(247) err=3006 sys=0) GEN-03006: Error calling function: WFObjectOpen
Cause

The above message was reported in the Batch Assignment log file. The above example illustrates how the additional message provides the required context. The definition for the workflow policy object "Product Defect" was reviewed within Siebel Tools to identify the attribute in question.

Diagnostic Steps

Since the error message is a generic indication of the failure of a function within the code, it is not feasible to offer targeted diagnostic steps other than to propose a deliberated approach that takes into account the additional error message(s) reported. The server component that failed with this error and increasing the trace or event log levels at the component level to obtain further detail that can assist in troubleshooting the specific cause for failure.

Solution

If a solution cannot be found on the Support portal, then provide the appropriate log files with tracing enabled and log a new Service Request with Oracle Technical Support.