Siebel Administration >  SBL-SMI-00024: Unable to load %1 or SMI-00024: Unable to load (null).

SBL-SMI-00024: Unable to load %1 or SMI-00024: Unable to load (null)

This error message is not entirely indicative of the problem at hand. It is usually reported immediately after server or server component startup.

Cause

The likely reasons for this error being reported are if the Siebel installation is incomplete or corrupt. Either the installation was not successfully completed, or post installation some files were found corrupt/missing (such as DLL files).

Diagnostic Steps

Comparing a recursive directory listing of the Siebel installation with a working installation is the recommended way to quickly verify if the installation is complete and correct (verify both the presence of a file and its size.)

Solution

If users discover any anomalies with files missing or corrupt in their installation, re-installation is the recommended approach. If no anomalies surface, then contact Siebel Technical Support.