Siebel Administration >  SBL-SMI-00061: The directory Admin, does not exist under the Siebel root directory

SBL-SMI-00061: The directory Admin, does not exist under the Siebel root directory

This error message usually gets reported upon Siebel server startup in the SiebSrvr*.log files.

Cause

As indicative of the error message, the likely causes for it are:

The Siebel installation is incomplete or corrupt and is missing the above directory.

If present, then it is possible that privileges or permissions for the Siebel server service owner account is not sufficient to access this directory (possibly other directories too).

Possible disk space issues could also be attributed to this error message.

Diagnostic Steps

By comparing a recursive directory listing of the Siebel installation with a working installation, users can verify if their installation is complete and correct (verify both the presence of a file and its size.)

Verify all required permissions have been granted to the Siebel server service owner account (as documented in the Siebel Server Installation Guide).

Check disk space if it is an issue.

Solution

If either of the above causes applies then address it accordingly. Restart the Siebel server services once the necessary changes have been made.