Siebel EAI >  Saving incoming and outgoing XML files

Enable and Disable XML logging
We might need to get the actual XML files that are received and sent by Siebel.
EAI object manager logs do not contain these. Even if we set the Event Log level
of all events in EAI to 5, we still would not get any XML files.

By default, Siebel does not store these files. We have to enable storing these files.
We can do this both by using Siebel Thick Client or the Siebel Server.
Siebel Thick client will save these files only when it is running, while the server
will store all XML files as long as saving XML files are enabled.

First go to siebsvr folder e.g /path_to_siebelserver_where_eai_is_enabled/siebel/8.1/siebsrvr
Type . ./siebenv.sh
Go to the bin folder i.e.
e.g. /path_to_siebelserver_where_eai_is_enabled/siebel/8.1/siebsrvr/bin
And then start srvrmgr
./srvrmgr -g i.p.:2320 -u userid -p password -e enterprise_server

note that port 2320 is the default siebel server port. This may be different
if you have changed the installation.

-              Set the parameter
change param enableserviceargtracing=true for comp EAIObjMgr_enu server SRVRNAME
-              to check whether it has been set
list advanced param enableserviceargtracing for comp EAIObjMgr_enu server SRVRNAME

-              to increase the appropriate log level
change evtloglvl WebSvcPerf=5 for comp EAIObjMgr_enu server SRVRNAME
change evtloglvl WebSvcOutboundArgTrc=5 for comp EAIObjMgr_enu server SRVRNAME
change evtloglvl WebSvcOutbound=5 for comp EAIObjMgr_enu server SRVRNAME
change evtloglvl WebSvcLoad=5 for comp EAIObjMgr_enu server SRVRNAME
change evtloglvl WebSvcInboundArgTrc=5 for comp EAIObjMgr_enu server SRVRNAME
change evtloglvl WebSvcInbound=5 for comp EAIObjMgr_enu server SRVRNAME
change evtloglvl WebSvcDesign=5 for comp EAIObjMgr_enu server SRVRNAME

You might want to do this for each server that has EAI enabled.
The XML files will be saved as .dmp files in the siebsrvr/log folder

With Thick Client

For the dedicated client, add the following entries to your client's .cfg file:
 
[EAISubsys]
EnableServiceArgTracing = TRUE
 
Then start your Siebel Client or Siebel Tools client with the environment variables
SIEBEL_LOG_EVENTS=ALL and SIEBEL_LOG_DIR=<folder>.

You can right click on the shortcut to Siebel dedicated client and find out the path to the .cfg file.

Outbound Requests

The method described above will save all incoming XML files and Siebel's response to EAI requests.
Siebel usually sends out an XML file that says that everything was OK and
this is the answer to the incoming query/update.

If there are outbound XML services from Siebel to other Applications, we need to save outbound XML files
differently. e.g. for component eComms_enu and Server ENT_SRVR_NAME, the commands will be like this from Server Manager

change param enableserviceargtracing=true for comp eComms_enu server ENT_SRVR_NAME

change evtloglvl EAIDispatch=4 for comp eComms_enu
change evtloglvl WebSvc%=4 for comp eComms_enu
change evtloglvl EAISiebAdpt=4 for comp eComms_enu