Siebel Tools >  Cannot download Siebel Tools Local Database

Cannot download Siebel Tools Local Database

Ever since we upgraded to Open UI we have been facing new errors, well that is normal.

The local Database could not be downloaded.

The error came at the last step 'Preparing denormalised Data' . We were using the old Sybase local

Database, not Oracle XE Database.

 

Siebel Tools error

We checked the log files. In our case the error was in upgwiz.log file. 

The error message was

 

In upgwiz.log In upgwiz.log UpgradeLog UpgradeError 1 000000025b470e44:0 2018-07-12 19:50:50 (err=-1) was returned by application (D:\siebel\Tools_1\bin\dmutl2.exe /U SARKAN /P ******** /C "SSD Local Db default instance U3" /D $TblOwner2 /E Local /A "D:\siebel\Tools_1\Local\outbox" /S N /V N /I 0 /K Y /F 1 /X 0 /T 1000 /Q "D:\siebel\Tools_1\local_U3\sse_data.dbf  -q -m -x NONE -gp 4096 -c256m -ch256m"). UpgradeLog UpgradeError 1 000000025b470e44:0 2018-07-12 19:50:50 There was an error in launching the application. UpgradeLog UpgradeError 1 000000025b470e44:0 2018-07-12 19:50:50 Execute file action failed. UpgradeLog UpgradeError 1 000000025b470e44:0 2018-07-12 19:50:50 Error executing action ().In dmutl2.logDBCLog DBCLogError 1 000000025b470c50:0 2018-07-12 19:50:49 [Sybase][ODBC Driver][Adaptive Server Anywhere]Unable to start specified database: Can't use log file "D:\siebel\Tools_1\Local\sse_data_txn.log" since it has been used more recently than the database file GenericLog GenericError 1 000000025b470c50:0 2018-07-12 19:50:49 08001: [Siebel Database][ODBC Driver][Adaptive Server Anywhere]Unable to start specified database: Can't use log file "D:\siebel\Tools_1\Local\sse_data_txn.log" since it has been used more recently than the database file DBCLog DBCLogError 1 000000025b470c50:0 2018-07-12 19:50:50 [Sybase][ODBC Driver][Adaptive Server Anywhere]Unable to start specified database: Can't use log file "D:\siebel\Tools_1\Local\sse_data_txn.log" since it has been used more recently than the database file GenericLog GenericError 1 000000025b470c50:0 2018-07-12 19:50:50 08001: [Siebel Database][ODBC Driver][Adaptive Server Anywhere]Unable to start specified database: Can't use log file "D:\siebel\Tools_1\Local\sse_data_txn.log" since it has been used more recently than the database file GenericLog GenericError 1 000000025b470c50:0 2018-07-12 19:50:50 Unable to connect to the database... 

What Siebel is complaining was that there was an old file called D:\siebel\Tools_1\Local\sse_data_txn.log. I had never seen this file before and had not changed any parameters in the DbXtract. 

However this file was created somehow. I deleted this file and downloaded the Database again. There were no errors.