Siebel Administration > How to create an Email Template
How to create an email template
From the application-level menu, choose Site Map > Administration - Communications > All Templates.
Create a new record using the values as shown in the following table.
Field
|
Value
|
Name
|
Test Email template
|
Channel Type
|
Email
|
Click the Advanced view tab.
In the Advanced form, enter a new record using the values as shown in the following table.
Field
|
Value
|
Comments
|
Delivery Profile
|
Default SMTP Profile
|
Created for the Internet SMTP/POP3 Servers communications driver, for an email template. The profile must exist before you create the template. In this profile, define the communications sender using the From Address parameter override.
|
Recipient Group
|
Activity Contacts
|
This group must be selected from the list shown below. Depending on the group name, you can select the variables (Dynamic text) that you can use in the Template.
|
Subject
|
Test Email Subject
|
Default subject line for the email. The subject line can also include substitution fields.
|
Public
|
TRUE
|
TRUE means that the template is available to all users.
|
Template Text
|
Enter Template Text. Please check below for an example template text
|
Text to appear in the body of the template. The term in brackets is a substitution or dynamic text. Please check below for an example template text
|
Predefined Recipient Groups
|
Recipient Group (Display Value)
|
Source Business Object (Parent LIC)
|
Recipient Business Component (Language-Independent Code)
|
Account Contacts
|
Account
|
Contact
|
Account Team Members
|
Account
|
Position
|
Activity Contact
|
Action
|
Comm Contact
|
Activity Contacts
|
Action
|
Contact(All)
|
Activity Owner
|
Action
|
Employee (MM)
|
Campaign Contacts/Prospects
|
Campaign
|
Campaign Recipient
|
Campaign Team Members
|
Campaign
|
Campaign Position
|
Contacts
|
Contact
|
Contact
|
Division Positions
|
Internal Division
|
Position
|
Email Activity Receiver*
|
Comm Outbound Email
|
Comm Outbound Email
|
Email Activity Sender
|
Action
|
Action
|
Employees
|
Employee
|
Employee
|
Expense Approver
|
Expense
|
Expense Report Approver
|
Expense Owner
|
Expense
|
Expense Report Owner
|
List Contacts/Prospects
|
List Mgmt
|
List Mgmt List Member
|
Messaging Activity*
|
Messaging
|
Messaging Activity
|
Messaging Activity Assignee
|
Action
|
Messaging Activity Assignee
|
Messaging Assignee*
|
Messaging
|
Messaging Assignee
|
Messaging Contacts*
|
Messaging
|
Messaging
|
Opportunity Contacts
|
Opportunity
|
Contact
|
Opportunity Key Contact
|
Opportunity
|
Opportunity Key Contact
|
Opportunity Sales Team Members
|
Opportunity
|
Position
|
Order Contact
|
Order Entry
|
Comm Contact
|
Order Contact (Purchasing Mgr)
|
Order Entry
|
Contact (Purchasing Manager)
|
Order Sales Team Members
|
Order Entry
|
Position
|
Project Team Members
|
Project
|
PS Project Team
|
Prospect Partner
|
Channel Partner
|
Prospect Partner
|
Quote Contact
|
Quote
|
Comm Contact
|
Quote Sales Rep
|
Quote
|
Position
|
Service Request Contact
|
Service Request
|
Comm Contact
|
Service Request Owner
|
Service Request
|
Comm Employee
|
Time Sheet Approver
|
Time Sheet
|
TS Approver
|
Time Sheet Owner
|
Time Sheet
|
TS Owner
|
eEvent Attendee
|
eEvents Event Attendee
|
eEvents Event Attendee
|
Example Email Text
Dear [Action.Email Recipient Name]
You are requested to meet with [Action.Owner First Name] [Action.Owner Last Name] to discuss offering more products for [Action.PMP Account Id]
This work is currently [Action.Percent Complete]
Thank you
Account Management Team
The full list of dynamic text for Activity is given below:
[Alias]
[Approval Currency]
[Approval Exchange Date]
[Assignment Excluded]
[Availability Status]
[Availability Status Until]
[Calendar Access Login Name]
[Categories For Outlook]
[City]
[City - Calc]
[Configuration Id]
[Configuration Name]
[Country]
[Country - Calc]
[Default Skill Expert]
[Division]
[EMail Addr]
[Emergency Notification]
[Emp #]
[Employee End Date]
[Employee Start Date]
[Employment Status]
[Expense Amount Approvable]
[Fax #]
[Fax Address]
[Fax Number]
[First Name]
[Full Name]
[Full Name No Space]
[Hire Date]
[Home Phone #]
[Home Phone # - Calc]
[Job Title]
[Last Name]
[Last Name, First Name]
[Login Name]
[M/F]
[MS Exchange Profile Encrypted PWD]
[MS Exchange Profile Name]
[MS Exchange Store ID]
[MS Exchange Sync Type]
[Maiden Name]
[Mdf Amount Approvable]
[Middle Name]
[Next Availability Status]
[Nick Name]
[Organization]
[Pager Address]
[Pager Alpha Address]
[Pager Company]
[Pager Company Alpha Phone #]
[Pager Company Id]
[Pager Numeric Address]
[Pager PIN]
[Pager Phone #]
[Pager Type]
[Parent Position Name]
[Party Name]
[Party Type Code]
[Party UId]
[Password]
[Person UId]
[Personal Title]
[Phone #]
[Phone Number]
[Position]
[Position Id]
[Position Type]
[Postal Code]
[Postal Code - Calc]
[Preferred Communications]
[Primary Organization Id]
[Primary Position Id]
[Primary Responsibility Id]
[Pwd Last Upd]
[Race]
[Responsibility]
[S-S Instance]
[S-S Instance Id]
[S-S Key Id]
[Share Address Flag]
[Share Home Phone Flag]
[Shift Id]
[Shift Name]
[Skip Cover Page]
[Standard Notification]
[State]
[State - Calc]
[Street Address]
[Street Address - Calc]
[Subcontractor Flag]
[Subcontractor Id]
[Subcontractor Name]
[Termination Date]
[Territory]
[TimeSheet Hours Approvable]
[Timestamp]
[Todays Date]
[Action.# Pages]
[Action.ACD Call Duration]
[Action.AMS Activity Id]
[Action.AMS CLMax]
[Action.AMS CLMin]
[Action.AMS RTE_ST_IND]
[Action.AMS User CL]
[Action.AMS User STOI]
[Action.AMS V4AType]
[Action.ANI]
[Action.Abstract]
[Action.Account Access Level]
[Action.Account Contact Id]
[Action.Account Currency Code]
[Action.Account Id]
[Action.Account Issue Id]
[Action.Account List Mgmt List Id]
[Action.Account Location]
[Action.Account Name]
[Action.Account Number]
[Action.Account Read Only]
[Action.Account Source Id]
[Action.Account Travel Zone]
[Action.Action Customer Qnty Est]
[Action.Action Date Reported]
[Action.Action Interest Level]
[Action.Action Interest Price]
[Action.Action Interest Qnty]
[Action.Action Interest Type]
[Action.Action Last Updated]
[Action.Action Qnty Changed]
[Action.Action Quantity Held]
[Action.Active Flag]
[Action.ActiveViewName]
[Action.Activity Children RO]
[Action.Activity Code]
[Action.Activity Defect Id]
[Action.Activity Id]
[Action.Activity SR Id]
[Action.Activity Template Id]
[Action.Activity Type]
[Action.Activity UID]
[Action.Actual End RO]
[Action.Agreement Id]
[Action.Agreement Name]
[Action.Alarm]
[Action.Alarm Fired]
[Action.Alert Id]
[Action.Alignment Id]
[Action.Amount Currency Code]
[Action.Amount Exchange Date]
[Action.Anonymous Customer]
[Action.Anonymous Identification]
[Action.Application Activity Id]
[Action.Application Id]
[Action.Appointment Status]
[Action.Approved By]
[Action.Approved By Id]
[Action.Approved By Phone Number]
[Action.Appt Alarm Time Min]
[Action.Appt PIM Flag]
[Action.Appt Siebel Flag]
[Action.Appt Unsupported Pattern Flag]
[Action.Arrest Id]
[Action.Assessment Template Id]
[Action.Assessment Template Name]
[Action.Asset Id]
[Action.Asset Id-vanilla]
[Action.Asset Number]
[Action.Asset Number S_ASSET]
[Action.Assign Date]
[Action.Assign To All]
[Action.Assigned To]
[Action.Assignment Excluded]
[Action.Associated Cost]
[Action.Attachment Flag]
[Action.Attachment Id]
[Action.BC Read Only Flag]
[Action.BDRCLRField]
[Action.BGRCLRField]
[Action.Base Date]
[Action.Best Action]
[Action.Billable Flag]
[Action.Branch Id]
[Action.Branch Name]
[Action.Breakable flag]
[Action.Budgeted Cost]
[Action.Budgeted Cost Currency Code]
[Action.Budgeted Cost Exchange Date]
[Action.CA Number]
[Action.CEM Due Date]
[Action.CEM Planned Completion Date]
[Action.CEM Planned Start Date]
[Action.CEM Time Unit]
[Action.CEM Total Time]
[Action.CEM Total Time Unit]
[Action.CHAMP Objective Id]
[Action.CRMC DTA Active]
[Action.CRMD Integration Id]
[Action.CUSIP]
[Action.Cal DealerApplication]
[Action.CalDav ETag]
[Action.CalDav ics FileName]
[Action.Calc Acct Id]
[Action.Calc Acct Id 1]
[Action.Calc Acct Id 2]
[Action.Calc Acct Id 3]
[Action.Calc Acct Id 4]
[Action.Calc Acct Name]
[Action.Calc Acct Name 1]
[Action.Calc Acct Name 2]
[Action.Calc Acct Name 3]
[Action.Calc Acct Name 4]
[Action.Calc Acct Name 5]
[Action.Calc Claims Alert Type]
[Action.Calc Link Activity 2 Acct & Cont]
[Action.CalcAutoCFWorkflowName]
[Action.CalcFollowUp]
[Action.CalcRepApp]
[Action.CalcRepDen]
[Action.CalcRepPkg]
[Action.Calculated Account Id]
[Action.Calculated Activity Status]
[Action.Calculated Bill To Address]
[Action.Calculated Bill To City]
[Action.Calculated Bill To Country]
[Action.Calculated Bill To Location]
[Action.Calculated Bill To Name]
[Action.Calculated Category]
[Action.Calculated Current Time]
[Action.Calculated Type]
[Action.Calendar Description]
[Action.Calendar Event Id]
[Action.Calendar Event Id 2]
[Action.Call Duration]
[Action.Call Id]
[Action.Call Reason]
[Action.Call Report]
[Action.Call Report Access Value]
[Action.Call Report Desc]
[Action.Call Report Flag]
[Action.Call Status SignSynchronized]
[Action.Call Status Signed]
[Action.Call Type]
[Action.Caller Name]
[Action.Caller Type]
[Action.Campaign Channel]
[Action.Campaign Channel LIC]
[Action.Campaign Id]
[Action.Campaign Name]
[Action.Campaign Status]
[Action.Capacity Type]
[Action.Case Id]
[Action.Case Name]
[Action.Case Number]
[Action.Catalog Id]
[Action.Category]
[Action.Category Display Name]
[Action.Category Id]
[Action.Category Literal]
[Action.Category Name]
[Action.CategoryLIC]
[Action.Charged Flag]
[Action.Chosen Template]
[Action.Claim Element Id]
[Action.Claim Id]
[Action.Claim Number]
[Action.Claim Read Only]
[Action.Class]
[Action.Clinical Activity Type]
[Action.Clinical Protocol Site Id]
[Action.Collection Flag]
[Action.Comm Id]
[Action.Comment]
[Action.Comment Address]
[Action.Communication Id]
[Action.Company Position Id]
[Action.Completed]
[Action.Completed Date]
[Action.Completed Flag]
[Action.Computed INV NA Score]
[Action.Configured SearchSpec]
[Action.Contact Access Level]
[Action.Contact Account Id]
[Action.Contact Cellular Phone]
[Action.Contact Email Address]
[Action.Contact First Name]
[Action.Contact First Name - CE]
[Action.Contact Full Name]
[Action.Contact Home Phone]
[Action.Contact Id]
[Action.Contact Id (Thin)]
[Action.Contact Job Title]
[Action.Contact Last Name]
[Action.Contact Last Name - CE]
[Action.Contact List Mgmt List Id]
[Action.Contact M/M]
[Action.Contact Middle Name]
[Action.Contact Phone]
[Action.Contact Primary Position Id]
[Action.Contact Read Only]
[Action.Contact Row Status]
[Action.Contact Row Status Asterisk]
[Action.Contact Type]
[Action.Contact Work Fax]
[Action.Contact Work Fax Link]
[Action.Contact Work Phone]
[Action.Corrective Action Id]
[Action.Correspondence]
[Action.Cost Center]
[Action.Count Part Tracker Lines]
[Action.Coverage Company]
[Action.Created By Name]
[Action.Creation Date]
[Action.Currency Code]
[Action.Currency Code AtComplete]
[Action.Current Date/Time + 30 Minutes]
[Action.Current Method]
[Action.Customer Qnty Estimate]
[Action.DB Account Primary City]
[Action.DB Account Status]
[Action.DB Account Status Sort Value]
[Action.DB Activity Id Calc]
[Action.DB Activity Sub Status]
[Action.DB Agreement FOC Order Reason]
[Action.DB Arrival DateTime]
[Action.DB Asset Software Version]
[Action.DB Billing Status]
[Action.DB CIG]
[Action.DB CUP]
[Action.DB Call Back]
[Action.DB Call Back DateTime]
[Action.DB Carrier Read Only]
[Action.DB Child Campaign Flag]
[Action.DB Completed DateTime]
[Action.DB Completed DateTime RO]
[Action.DB Contact First Name]
[Action.DB Contact Id]
[Action.DB Contact Last Name]
[Action.DB FSE Start Dt]
[Action.DB GSMS #]
[Action.DB GSMS Act Recvd Dt]
[Action.DB GSMS Act Sent Dt]
[Action.DB GSMS RO]
[Action.DB Inst Asset Id]
[Action.DB Instrument]
[Action.DB Instrument Asset Number]
[Action.DB Instrument Id]
[Action.DB Instrument Inter Id]
[Action.DB Instrument Serial Number]
[Action.DB Invoiced Status]
[Action.DB Lot Num]
[Action.DB Message]
[Action.DB Owner Employee Type]
[Action.DB Owner Full Name]
[Action.DB Owner Type]
[Action.DB PI Area]
[Action.DB PI CAPA]
[Action.DB PI CAPA Num]
[Action.DB PI Check]
[Action.DB PI Comp Desc]
[Action.DB PI SR Cons Name]
[Action.DB PI SR Consumable Id]
[Action.DB PI SR Id]
[Action.DB PI SR Num]
[Action.DB PI Software Override]
[Action.DB PI Type]
[Action.DB Parent Campaign Id]
[Action.DB Part Tracker Id]
[Action.DB Planned DT]
[Action.DB Planned TM]
[Action.DB Print Owner Flag]
[Action.DB Product Id]
[Action.DB Profile Full Name]
[Action.DB SAP Sales Order #]
[Action.DB SAP Sales Order Date]
[Action.DB SR Account Primary City]
[Action.DB SR Account Primary Country]
[Action.DB SR Agreement Item Desc]
[Action.DB SR Agreement Service Product Id]
[Action.DB SR Agreement Service Product Name]
[Action.DB SR Bill To]
[Action.DB SR Bill To Location]
[Action.DB SR Bill To Primary Address Id]
[Action.DB SR Entitlement Line Item Id]
[Action.DB SR Entitlement Name]
[Action.DB SR PO #]
[Action.DB SR Priority]
[Action.DB SR Priority Sort Value]
[Action.DB SR Product]
[Action.DB SR Sold To Account]
[Action.DB SR Sold To Account Location]
[Action.DB SR Sold To Id]
[Action.DB SR Sold To Primary Address Id]
[Action.DB Service Report Print]
[Action.DB Severity]
[Action.DB T App Stat]
[Action.DB T P Stat]
[Action.DB T Perf]
[Action.DB T Perf Stat]
[Action.DB T Performer]
[Action.DB Test App]
[Action.DB Test Appr Id]
[Action.DB Test Approve Dt]
[Action.DB Test Approver]
[Action.DB Test Approver RO]
[Action.DB Test Conclusion]
[Action.DB Test Conclusion Type]
[Action.DB Test Confirmed]
[Action.DB Test Exception]
[Action.DB Test Exception Type]
[Action.DB Test Perf Id]
[Action.DB Test Performer]
[Action.DB Test RO]
[Action.DB Test Range]
[Action.DB Test Recommendation]
[Action.DB Test Recommendation Type]
[Action.DB Test Results]
[Action.DB Test Results Type]
[Action.DB Test Stat]
[Action.DB Test Status]
[Action.DB Test Submit Dt]
[Action.DB Testing Drill]
[Action.DB Today Dt]
[Action.DB Travel End Dt]
[Action.DB Travel Start Dt]
[Action.DB User Id]
[Action.DB User Name]
[Action.DNIS]
[Action.Date Expected]
[Action.Date Reported]
[Action.Date Returned]
[Action.Date Sent]
[Action.Day Description]
[Action.Dealer # of TradeIn]
[Action.Dealer # of ValidEvaluation]
[Action.Dealer Channel]
[Action.Dealer Created]
[Action.Dealer Created At]
[Action.Dealer Customer Type]
[Action.Dealer Deal Type]
[Action.Dealer Exterior Color]
[Action.Dealer Last Activity Date]
[Action.Dealer Last Activity Id]
[Action.Dealer Lease EndDt]
[Action.Dealer Lease StartDt]
[Action.Dealer Make]
[Action.Dealer Model]
[Action.Dealer Model Year]
[Action.Dealer Opportunity]
[Action.Dealer Sales Stage]
[Action.Dealer Sales Stage Id]
[Action.Dealer Source Type Dyn]
[Action.Dealer Sub Source Type]
[Action.Default Parent Flag]
[Action.Defect Num]
[Action.Defective Tag]
[Action.Denorm Asgn Flag]
[Action.Description]
[Action.Deviation Amount]
[Action.Diagnosis]
[Action.Disclosure 1]
[Action.Disclosure 2]
[Action.Disclosure 3]
[Action.Disclosure 4]
[Action.Disclosure 5]
[Action.Disclosure 6]
[Action.Disclosure 7]
[Action.Display]
[Action.Display Email Body]
[Action.Distribution Channel]
[Action.Division]
[Action.Document Expected Dt]
[Action.Document Received Dt]
[Action.Document Sent Dt]
[Action.Done]
[Action.Done Flag]
[Action.Draggable]
[Action.Drill Down]
[Action.Due]
[Action.Due - Service Region]
[Action.Due Date]
[Action.Due Status Code]
[Action.Duration Hours]
[Action.Duration Minutes]
[Action.Duration TOT Hours]
[Action.Effective Date]
[Action.Email Attachment Flag]
[Action.Email BCC Line]
[Action.Email Body]
[Action.Email CC Line]
[Action.Email Catalog Id]
[Action.Email Charset]
[Action.Email Format]
[Action.Email Forward Flag]
[Action.Email Inbound]
[Action.Email Language Id]
[Action.Email Language Name]
[Action.Email Manual Edit Flag]
[Action.Email Normalized Subject]
[Action.Email Outbound]
[Action.Email Recipient Address]
[Action.Email Recipient Name]
[Action.Email Sender Address]
[Action.Email Sender Name]
[Action.Email To Line]
[Action.Employee Email Address]
[Action.Employee First Name]
[Action.Employee Id]
[Action.Employee Last Name]
[Action.Encounter #]
[Action.Encounter Id]
[Action.Encounter Type]
[Action.End Date]
[Action.End Time]
[Action.End Time Calc]
[Action.Engine]
[Action.Entitlement Id]
[Action.Entitlement Name]
[Action.Entitlement Parent Agreement Id]
[Action.Error Desc]
[Action.Est Work Time Remaining]
[Action.Estimate Date]
[Action.Evaluation Response Id]
[Action.Event Region]
[Action.Event Sub Region]
[Action.Event Type]
[Action.Evidence Id]
[Action.Evidence Name]
[Action.Exchange Date]
[Action.Exchange Date AtComplete]
[Action.Expense Autogen Type]
[Action.Expense Autogen Type A]
[Action.Expense Autogen Type B]
[Action.Expense Flag]
[Action.Expense Item Type]
[Action.Expense Item Type Id]
[Action.Expense Related Flag]
[Action.Expense Report Id]
[Action.Expense Report Number]
[Action.Explanation 1]
[Action.Explanation 2]
[Action.Explanation 3]
[Action.Explanation 4]
[Action.Explanation 5]
[Action.Explanation 6]
[Action.Explanation 7]
[Action.Explorer Label]
[Action.External Access]
[Action.FINS Product Group Id]
[Action.FINS Product Group Name]
[Action.FINS Product Group Public Flag]
[Action.FINS Product Group Public Flag Calculate]
[Action.Facility Id]
[Action.Fulfillment Id]
[Action.Fund Request]
[Action.Fund Request Id]
[Action.Geo Code Valid Flag]
[Action.HLS Created By]
[Action.HLS Created By Name]
[Action.HLS Created Date]
[Action.HLS Type Code]
[Action.Household Id]
[Action.Household Name]
[Action.Household Number]
[Action.INS Area]
[Action.INS Claims Id]
[Action.INS Household Id]
[Action.INS Policy Number]
[Action.INS Policy Type]
[Action.INS Product]
[Action.Iconmap]
[Action.Incident Id]
[Action.Incident Name]
[Action.Industry]
[Action.Integration Id]
[Action.Integration Message]
[Action.Integration Return Code]
[Action.Interest Level]
[Action.Interest Price]
[Action.Interest Quantity]
[Action.Interest Report Date]
[Action.Interest Type]
[Action.Is Active]
[Action.Is AttndeeCall MeetInvitee]
[Action.Is Auto Sales Activity]
[Action.Is Call]
[Action.Is Call Meeting Tot]
[Action.Is Call Tot]
[Action.Is Done]
[Action.Is Done HH]
[Action.Is Late]
[Action.Is MedEd Event Activity]
[Action.Is MeetSpeaker]
[Action.Is Meeting Tot ProfCall]
[Action.Is Not Owner And Not General Activity]
[Action.Is ProfCall]
[Action.Is ProjPaymentFlag Meeting]
[Action.Is Submitted Synched]
[Action.Is Todo]
[Action.Is Training Type]
[Action.Is Type Read Only]
[Action.Is eDealer App]
[Action.IsFieldSvcWireless]
[Action.IsParentReadOnly]
[Action.IsPublicSectorApp]
[Action.IsQueuedState]
[Action.IsReadOnly]
[Action.IsSalesMobileApp]
[Action.IsiLog]
[Action.Issuing Company]
[Action.Item Id]
[Action.Job Value]
[Action.Joined Account Id]
[Action.Joined Comm Id]
[Action.LS Calculated Type]
[Action.LS Calendar Display Text]
[Action.LS Calendar Icon]
[Action.LS Calendar Tooltip]
[Action.LS Comment LIC]
[Action.LS Description LIC]
[Action.LS Medical Code Id]
[Action.LS Medical Code Name]
[Action.LS Meeting Loc LIC]
[Action.LS Plan Comp LIC]
[Action.LS Planned LIC]
[Action.LS Type LIC]
[Action.Language Code]
[Action.Last Updated]
[Action.Last Updated By]
[Action.Last Updated By Name]
[Action.Late]
[Action.Late Cost]
[Action.Lead Id]
[Action.Lead Name]
[Action.Letter Inbound]
[Action.Letter Outbound]
[Action.Literature Distributor]
[Action.Location Level]
[Action.Loyalty Member Id]
[Action.Loyalty Member Number]
[Action.Loyalty Transaction Id]
[Action.ME Event Id]
[Action.ME Event Name]
[Action.Main Phone Number]
[Action.Manual Asgn Flag]
[Action.Market Type]
[Action.Marketing Asset Request Id]
[Action.Master Case Id]
[Action.Max Offset]
[Action.Max Payment Amount]
[Action.MeetingLocation]
[Action.Member Id]
[Action.Message Id]
[Action.Messaging Id]
[Action.Min Offset]
[Action.Modification Num]
[Action.Month Description]
[Action.New Mail Message]
[Action.New Max Amount]
[Action.Next Call Objective]
[Action.No Sales Reason]
[Action.No Sooner Than Date]
[Action.No Sooner Than Date - Service Region]
[Action.Num Activities Completed]
[Action.Num Activities Planned]
[Action.Num Visits Completed]
[Action.Num Visits Planned]
[Action.ORS Activity]
[Action.ORS Latest State]
[Action.ORS Preceding Activity Id]
[Action.ORS Status Update]
[Action.ORS System Sync Desc]
[Action.ORS System Sync Flag]
[Action.ORS System Sync Time]
[Action.ORS Time Zone Name]
[Action.Objective]
[Action.Objective Id]
[Action.Objective Name]
[Action.Opportunity]
[Action.Opportunity Currency Code]
[Action.Opportunity Id]
[Action.Opportunity Primary Contact Id]
[Action.Opportunity Primary Position Id]
[Action.Opportunity Secure Flag]
[Action.Oppty Id]
[Action.Opty Primary Employee]
[Action.Order Discount]
[Action.Order Id]
[Action.Order Item Id]
[Action.Order MRC Total]
[Action.Order NRC Total]
[Action.Order Num Offers Accepted]
[Action.Order Num Offers Extended]
[Action.Order Number]
[Action.Orig Appt Id]
[Action.Outline Number]
[Action.Overdue]
[Action.Overdue Flag]
[Action.Override Date]
[Action.Override Flag]
[Action.Override Id]
[Action.Override Type]
[Action.Owned By]
[Action.Owned By Id]
[Action.Owned By Id SVF]
[Action.Owned By Service Role]
[Action.Owned By Service Role Historic]
[Action.Owner Email]
[Action.Owner Emp Service Region Id]
[Action.Owner First Name]
[Action.Owner Last Name]
[Action.Owner Main Phone]
[Action.Owner Mobile]
[Action.Owner Primary Position Id]
[Action.OwnerFullName]
[Action.Ownership Type]
[Action.PI Number]
[Action.PM Action Id]
[Action.PMP Account Id]
[Action.PMP Category Id]
[Action.PMP Portfolio Id]
[Action.Parameter Set Id]
[Action.Parent Activity Desc]
[Action.Parent Activity Id]
[Action.Parent Activity Type]
[Action.Parent Last Updated]
[Action.Parent Objective Id]
[Action.Parent Opty Id]
[Action.Parent Order Id]
[Action.Parent Order Item Id]
[Action.Parent Protocol Id]
[Action.Parent Site Protocol Id]
[Action.Parent Site Region Id]
[Action.Parent Visit Date]
[Action.Parent Visit Primary Owner Id]
[Action.Part #]
[Action.Part Tracker RO]
[Action.Payment Flag]
[Action.Payment Flag Status]
[Action.Payment Id]
[Action.Percent Complete]
[Action.Personal City]
[Action.Personal Country]
[Action.Personal Location Id]
[Action.Personal Postal Code]
[Action.Personal State]
[Action.Personal Street Address]
[Action.Personal Street Address URL]
[Action.Personal Zip Code]
[Action.Planned]
[Action.Planned - Property]
[Action.Planned - Service Region]
[Action.Planned Completion]
[Action.Planned Completion - Property]
[Action.Planned Completion - Service Region]
[Action.Planned Completion Time]
[Action.Planned Date]
[Action.Planned Time]
[Action.Policy Id]
[Action.Policy Number]
[Action.Policy Number Read Only]
[Action.Position]
[Action.Position Id]
[Action.Postal Code]
[Action.PreOwnerRequestLogIn]
[Action.Premise Id]
[Action.Previous Activity Description]
[Action.Previous Activity Id]
[Action.Price List]
[Action.Price List Id]
[Action.Primary Address Id]
[Action.Primary Attachment Id]
[Action.Primary Category Id]
[Action.Primary Claim Id]
[Action.Primary Contact First Name]
[Action.Primary Contact Id]
[Action.Primary Contact Last Name]
[Action.Primary Container Id]
[Action.Primary Coverage Company Id]
[Action.Primary Fulfillment Id]
[Action.Primary Geocode Valid Flag]
[Action.Primary Opportunity Id]
[Action.Primary Order Id]
[Action.Primary Owned By]
[Action.Primary Owner By Organization Id]
[Action.Primary Owner Id]
[Action.Primary Policy/Quote Id]
[Action.Primary Product Id]
[Action.Primary Service Address Latitude]
[Action.Primary Service Address Longitude]
[Action.Primary Service Request Id]
[Action.Primary Symptom Code]
[Action.Priority]
[Action.Private]
[Action.Product Account]
[Action.Product Class]
[Action.Product Id]
[Action.Product Issue Id]
[Action.Product Issue Number]
[Action.Product Name]
[Action.Products Detailed]
[Action.Products Detailed Id]
[Action.Project Class]
[Action.Project Currency Code]
[Action.Project Id]
[Action.Project Item Actual End]
[Action.Project Item Actual Start]
[Action.Project Item Id]
[Action.Project Item Name]
[Action.Project Item Parent Actual End]
[Action.Project Item Parent Actual Start]
[Action.Project Item Parent Planned End]
[Action.Project Item Parent Planned Start]
[Action.Project Item Planned End]
[Action.Project Item Planned Start]
[Action.Project Name]
[Action.Project Number]
[Action.Property]
[Action.Property Id]
[Action.Protocol Number]
[Action.Protocol Number Protocol]
[Action.Protocol Site Id]
[Action.Q1]
[Action.Q10]
[Action.Q11]
[Action.Q12]
[Action.Q13]
[Action.Q14]
[Action.Q15]
[Action.Q2]
[Action.Q3]
[Action.Q4]
[Action.Q5]
[Action.Q6]
[Action.Q7]
[Action.Q8]
[Action.Q9]
[Action.Quantity Changed]
[Action.Quantity Held]
[Action.Quote]
[Action.Quote Id]
[Action.Quote Item Id]
[Action.RSVP]
[Action.Rate List]
[Action.Rate List Id]
[Action.Read Mail Asterisk]
[Action.Received Date]
[Action.Region]
[Action.Region Name]
[Action.Region Name Protocol]
[Action.Registration Id]
[Action.Repair Id]
[Action.Repeating]
[Action.Repeating Expires]
[Action.Repeating Type]
[Action.Required]
[Action.Required Flag]
[Action.Resolution Code]
[Action.Resource Id]
[Action.Resource Name]
[Action.Response Method]
[Action.Risk Id]
[Action.Role Code]
[Action.Route To]
[Action.Route To Read Only Flag]
[Action.Routine Flag]
[Action.Routine Id]
[Action.Row Status]
[Action.Row Status Asterisk]
[Action.Row Status Old]
[Action.S-S Instance]
[Action.S-S Instance Id]
[Action.S-S Key Id]
[Action.SR Abstract]
[Action.SR Account Bill To Address]
[Action.SR Account Bill To City]
[Action.SR Account Bill To Country]
[Action.SR Account Bill To Location]
[Action.SR Account Bill To Name]
[Action.SR Account City]
[Action.SR Account Country]
[Action.SR Account Id]
[Action.SR Account Location]
[Action.SR Account Name]
[Action.SR Account Org Id]
[Action.SR Account Primary Org Name]
[Action.SR Account Street Address]
[Action.SR Account Travel Zone]
[Action.SR Agreement Id]
[Action.SR Agreement Name]
[Action.SR Asset Bill To #]
[Action.SR Asset Bill To Address]
[Action.SR Asset Bill To City]
[Action.SR Asset Bill To Country]
[Action.SR Asset Bill To Id]
[Action.SR Asset Bill To Name]
[Action.SR Asset Bill To Primary Address Id]
[Action.SR Asset Id]
[Action.SR Asset Number]
[Action.SR Bill To Address]
[Action.SR Bill To City]
[Action.SR Bill To Country]
[Action.SR Billing Account Id]
[Action.SR Billing Account Name]
[Action.SR Closed Date]
[Action.SR Created By]
[Action.SR Created By Name]
[Action.SR Created Date]
[Action.SR Currency Code]
[Action.SR DB Product Description]
[Action.SR DB Product Part #]
[Action.SR DB Product Part Id]
[Action.SR DB Product Part Name]
[Action.SR DB Serial Number Write In]
[Action.SR Description]
[Action.SR Due Date]
[Action.SR Entitlement Id]
[Action.SR High Level Product Group Id]
[Action.SR High Level Product Group Name]
[Action.SR Keyword Product Id]
[Action.SR Number]
[Action.SR Opened Date]
[Action.SR Owner]
[Action.SR Owner Id]
[Action.SR Price List Id]
[Action.SR Price List Name]
[Action.SR Primary Address Id]
[Action.SR Primary Organization Id]
[Action.SR Primary Organization Name]
[Action.SR Product]
[Action.SR Product Id]
[Action.SR Product Part Number]
[Action.SR Reporting Model Part Number]
[Action.SR Reporting Model Product Id]
[Action.SR Reporting Model Product Name]
[Action.SR Serial Number]
[Action.SR Sold To Address]
[Action.SR Sold To City]
[Action.SR Sold To Country]
[Action.SR Sold To Location]
[Action.SR Status]
[Action.SRM Request Id]
[Action.Sales Order Id]
[Action.Sales Rep]
[Action.Sales Rep Id]
[Action.Sales Rep Name]
[Action.Sales Step Id]
[Action.Sample Reference Number]
[Action.Schedule Excluded]
[Action.Search Spec]
[Action.Secure Opty Id]
[Action.Security CUSIP]
[Action.Security Issuer]
[Action.Security Name]
[Action.Security Symbol]
[Action.Sent Date]
[Action.Serial Number]
[Action.Server Only]
[Action.Service Address Name]
[Action.Service City]
[Action.Service Country]
[Action.Service Date]
[Action.Service Latitude]
[Action.Service Location Id]
[Action.Service Longitude]
[Action.Service Postal Code]
[Action.Service Region]
[Action.Service Region Id]
[Action.Service Region Time Zone]
[Action.Service Region Time Zone Id]
[Action.Service Request Id]
[Action.Service Role]
[Action.Service State]
[Action.Service Street Address]
[Action.Service Street Address URL]
[Action.Service Zip Code]
[Action.Shift Id]
[Action.Shift Promotion]
[Action.Short Comment]
[Action.Siebel Context]
[Action.Signature Captured]
[Action.Significant Event Flag]
[Action.Site Number]
[Action.Site Protocol Number]
[Action.Site Region Name]
[Action.Slot Group]
[Action.Social Security #]
[Action.Source Name]
[Action.Stage Id]
[Action.Stage Name]
[Action.Start Time]
[Action.Started]
[Action.State]
[Action.State Override]
[Action.Status]
[Action.Status Done Flag]
[Action.Status INT]
[Action.Status LIC]
[Action.Status Report Flag]
[Action.Status Update TimeStamp]
[Action.Street Address]
[Action.Sub Item]
[Action.Sub Type]
[Action.Sub Type Calc RO Flag]
[Action.Sub Type LngInd]
[Action.Subject DOB]
[Action.Subject Id]
[Action.Subject Initials]
[Action.Subject Number]
[Action.Suppress Calendar]
[Action.Susp Group Id]
[Action.Suspect First Name]
[Action.Suspect Full Name]
[Action.Suspect Group]
[Action.Suspect Id]
[Action.Suspect Last Name]
[Action.Symptom Code]
[Action.System Asgn Flag]
[Action.System Service Role]
[Action.TOT Calculated Category]
[Action.TXTCLRField]
[Action.Teller Activity Type]
[Action.Template Flag]
[Action.Template Id]
[Action.Territory Id]
[Action.Test Order Id]
[Action.Thread Id]
[Action.Time Sheet Id]
[Action.Time Sheet Line Id]
[Action.Time Sheet Number]
[Action.Time Sheet Related Flag]
[Action.Training Class Id]
[Action.Travel Duration]
[Action.Travel End Read Only]
[Action.Travel Time Min]
[Action.Type]
[Action.Type Description Label]
[Action.Type INT]
[Action.Type Name]
[Action.UTC Offset]
[Action.User Time Zone]
[Action.Users]
[Action.Variable Code]
[Action.Variable Value]
[Action.WB Email Sender Address]
[Action.Warranty Claim Id]
[Action.Wave Id]
[Action.Web Access]
[Action.Web Collab Default Type]
[Action.Web Collab Session Handle]
[Action.Web Collab Start View]
[Action.Web Collab Type]
[Action.Webphone Description]
[Action.Webphone Opportunity]
[Action.Week Description]
[Action.Work Order Id]
[Action.Work Time Min]
[Action.WorkItem Id]
[Action.Zone]
[Action.eDealerAppFlag]
The Full List of dynamic Text for Service Requests is given below
[Alias]
[Approval Currency]
[Approval Exchange Date]
[Assignment Excluded]
[Availability Status]
[Availability Status Until]
[Calendar Access Login Name]
[Categories For Outlook]
[City]
[City - Calc]
[Configuration Id]
[Configuration Name]
[Country]
[Country - Calc]
[Default Skill Expert]
[Division]
[EMail Addr]
[Emergency Notification]
[Emp #]
[Employee End Date]
[Employee Start Date]
[Employment Status]
[Expense Amount Approvable]
[Fax #]
[Fax Address]
[Fax Number]
[First Name]
[Full Name]
[Full Name No Space]
[Hire Date]
[Home Phone #]
[Home Phone # - Calc]
[Job Title]
[Last Name]
[Last Name, First Name]
[Login Name]
[M/F]
[MS Exchange Profile Encrypted PWD]
[MS Exchange Profile Name]
[MS Exchange Store ID]
[MS Exchange Sync Type]
[Maiden Name]
[Mdf Amount Approvable]
[Middle Name]
[Next Availability Status]
[Nick Name]
[Organization]
[Pager Address]
[Pager Alpha Address]
[Pager Company]
[Pager Company Alpha Phone #]
[Pager Company Id]
[Pager Numeric Address]
[Pager PIN]
[Pager Phone #]
[Pager Type]
[Parent Position Name]
[Party Name]
[Party Type Code]
[Party UId]
[Password]
[Person UId]
[Personal Title]
[Phone #]
[Phone Number]
[Position]
[Position Id]
[Position Type]
[Postal Code]
[Postal Code - Calc]
[Preferred Communications]
[Primary Organization Id]
[Primary Position Id]
[Primary Responsibility Id]
[Pwd Last Upd]
[Race]
[Responsibility]
[S-S Instance]
[S-S Instance Id]
[S-S Key Id]
[Share Address Flag]
[Share Home Phone Flag]
[Shift Id]
[Shift Name]
[Skip Cover Page]
[Standard Notification]
[State]
[State - Calc]
[Street Address]
[Street Address - Calc]
[Subcontractor Flag]
[Subcontractor Id]
[Subcontractor Name]
[Termination Date]
[Territory]
[TimeSheet Hours Approvable]
[Timestamp]
[Todays Date]
[Service Request.AId]
[Service Request.Abstract]
[Service Request.Account]
[Service Request.Account # Copy]
[Service Request.Account Bill To]
[Service Request.Account Bill To Address]
[Service Request.Account Bill To City]
[Service Request.Account Bill To Country]
[Service Request.Account Bill To Location]
[Service Request.Account Bill To Name]
[Service Request.Account Comment]
[Service Request.Account Contact Id]
[Service Request.Account Integration Id]
[Service Request.Account Location]
[Service Request.Account Notes Status]
[Service Request.Account Number]
[Service Request.Account Primary Organization Desc]
[Service Request.Account Primary Organization Id]
[Service Request.Account Primary Organization Name]
[Service Request.Account Primary Position Id]
[Service Request.Account Primary SAP Plant]
[Service Request.Account Primary SAP System]
[Service Request.Account Read Only]
[Service Request.Account Status]
[Service Request.Account Title Copy]
[Service Request.Account Transaction #]
[Service Request.Account Txn Id]
[Service Request.Actual Transfer]
[Service Request.Address Copy]
[Service Request.Address Id]
[Service Request.Address Maint - Old Addr Line 1 (eBanking)]
[Service Request.Adjustor Comments]
[Service Request.Adjustor Id]
[Service Request.Adjustor Name]
[Service Request.Agency Address]
[Service Request.Agency City]
[Service Request.Agency Contact First Name]
[Service Request.Agency Contact Id]
[Service Request.Agency Contact Last Name]
[Service Request.Agency Contact Name]
[Service Request.Agency Country]
[Service Request.Agency Fax]
[Service Request.Agency Phone]
[Service Request.Agency State]
[Service Request.Agency Zip]
[Service Request.AgencyContactPrimaryAddressId]
[Service Request.Agreement End Date]
[Service Request.Agreement Id]
[Service Request.Agreement Item Id]
[Service Request.Agreement Name]
[Service Request.Agreement Start Date]
[Service Request.Agreement Status]
[Service Request.Agreement Type]
[Service Request.Alert Me]
[Service Request.Area]
[Service Request.Area No Constrain]
[Service Request.Asset Account Id]
[Service Request.Asset Description]
[Service Request.Asset Domain Name]
[Service Request.Asset Id]
[Service Request.Asset Machine Name]
[Service Request.Asset Notes Status]
[Service Request.Asset Number]
[Service Request.Asset Number Help Desk]
[Service Request.Asset Primary Employee First Name]
[Service Request.Asset Primary Employee Id]
[Service Request.Asset Primary Employee Last Name]
[Service Request.Asset Primary Employee Login]
[Service Request.Asset Type]
[Service Request.Asset Type Cal]
[Service Request.Assigned Dealer]
[Service Request.Assigned Dealer Id]
[Service Request.Assignment User Exclude Flag]
[Service Request.Auto CF Agency Email]
[Service Request.Auto CF Agency Phone #]
[Service Request.Auto CF Agency Primary Contact First Name]
[Service Request.Auto CF Agency Primary Contact Id]
[Service Request.Auto CF Agency Primary Contact Last Name]
[Service Request.Auto CF Agency Primary Contact Name]
[Service Request.Auto CF Agency fax #]
[Service Request.Auto CF Area Impound Calc]
[Service Request.Auto CF Area Skip Calc]
[Service Request.Auto CF Asset Fin Calc]
[Service Request.Auto CF Rep Area Calc]
[Service Request.Auto CF Repossessed Date]
[Service Request.Auto CF Repossession Agency]
[Service Request.Auto CF Repossession Comment]
[Service Request.Auto CF Repossession Fee]
[Service Request.Auto CF Send To For Approval]
[Service Request.Auto CF Send To For Approval Id]
[Service Request.Auto Payment - Dollar Amt of Transfer Copy]
[Service Request.Auto Payment - End Date of Transfer Copy]
[Service Request.Auto Payment - Frequency Copy]
[Service Request.Auto Payment - Start Date of Transfer Copy]
[Service Request.Auto Saver - Frequency Copy]
[Service Request.Available for Release Date]
[Service Request.Benefit]
[Service Request.Benefit Effective Date]
[Service Request.Benefit Id]
[Service Request.Benefit Policy Category]
[Service Request.Bill Pay Account ABA Number]
[Service Request.Bill Pay Account Number]
[Service Request.Billable Flag]
[Service Request.Billing Account #]
[Service Request.Billing Account Id]
[Service Request.Billing Account Read Only]
[Service Request.Branch Code]
[Service Request.Branch Id]
[Service Request.Branch/Address Copy]
[Service Request.ByAge]
[Service Request.CC Current Payment Due Date]
[Service Request.CC Outstanding Balance]
[Service Request.CEM Due Date]
[Service Request.CEM Planned Completion Date]
[Service Request.CEM Planned Start Date]
[Service Request.CEM Total Time]
[Service Request.CEM Total Time Unit]
[Service Request.CF APR]
[Service Request.CF Base Payment]
[Service Request.CF Commited Flag]
[Service Request.CF Company Name]
[Service Request.CF Contact Address]
[Service Request.CF Contact City]
[Service Request.CF Contact Country]
[Service Request.CF Contact Id]
[Service Request.CF Contact SSN]
[Service Request.CF Contact State]
[Service Request.CF Contact Work Phone]
[Service Request.CF Contact Zip]
[Service Request.CF Curr Lease Amount Financed]
[Service Request.CF Curr Lease Annual % Rate]
[Service Request.CF Curr Lease Base Payment]
[Service Request.CF Curr Lease Contact Id]
[Service Request.CF Curr Lease Contact Login]
[Service Request.CF Curr Lease Contact Login Id]
[Service Request.CF Curr Lease Maturity]
[Service Request.CF Curr Lease Open Date]
[Service Request.CF Curr Lease Partner Id]
[Service Request.CF Curr Lease Partner Name]
[Service Request.CF Curr Lease Product Rate Id]
[Service Request.CF Curr Lease Rate Type]
[Service Request.CF Curr Lease Residual]
[Service Request.CF Curr Lease Term]
[Service Request.CF Curr Lease Total Payments]
[Service Request.CF Current Mileage]
[Service Request.CF Date]
[Service Request.CF Date Effective]
[Service Request.CF Financial Account]
[Service Request.CF Financial Account Id]
[Service Request.CF First Name]
[Service Request.CF Last Name]
[Service Request.CF Last Name - Title Move]
[Service Request.CF Lease Maturity]
[Service Request.CF New Residual Amount]
[Service Request.CF Outstanding Balance]
[Service Request.CF Partner Contact Fax]
[Service Request.CF Partner Contact Id]
[Service Request.CF Partner Contact Login]
[Service Request.CF Partner Contact Login Id]
[Service Request.CF Partner Contact Work Phone]
[Service Request.CF Partner Id]
[Service Request.CF Partner Name]
[Service Request.CF Personal City]
[Service Request.CF Personal Country]
[Service Request.CF Personal Location Id]
[Service Request.CF Personal Postal Code]
[Service Request.CF Personal State]
[Service Request.CF Personal Street Address]
[Service Request.CF Pirmary Vehicle Make]
[Service Request.CF Primary Address Id]
[Service Request.CF Primary Company Id]
[Service Request.CF Primary Vehicle Id]
[Service Request.CF Primary Vehicle License Number]
[Service Request.CF Primary Vehicle Make]
[Service Request.CF Primary Vehicle Model]
[Service Request.CF Primary Vehicle Product Id]
[Service Request.CF Primary Vehicle Serial Number]
[Service Request.CF Primary Vehicle Year]
[Service Request.CF Principal Balance Calc]
[Service Request.CF Product Id]
[Service Request.CF Product Name]
[Service Request.CF Product Rate Id]
[Service Request.CF Product Rate Type]
[Service Request.CF Re-lease Item Residual]
[Service Request.CF Refinance Product Name]
[Service Request.CF Title #]
[Service Request.CF Title Id]
[Service Request.CF Title Move Partner Id]
[Service Request.CF Title Move Partner Name]
[Service Request.CId]
[Service Request.CL - Account Delinquent Amount]
[Service Request.CL Total Amount (DP)]
[Service Request.CLId]
[Service Request.CSE Number]
[Service Request.CSN]
[Service Request.CalcAppReq]
[Service Request.CalcAutoCFWorkflowName]
[Service Request.CalcSkipReq]
[Service Request.Calculated Account Id]
[Service Request.Calculated Bill To Address]
[Service Request.Calculated Bill To City]
[Service Request.Calculated Bill To Country]
[Service Request.Calculated Bill To Id]
[Service Request.Calculated Bill To Location]
[Service Request.Calculated Bill To Name]
[Service Request.Calculated DateTime without sec]
[Service Request.Calculated Parent Asset Reg Id]
[Service Request.Call Back]
[Service Request.Call Type]
[Service Request.Caller Name]
[Service Request.Calling From]
[Service Request.Callout Appointment]
[Service Request.Card Holder]
[Service Request.Case Id]
[Service Request.Case Name]
[Service Request.Case Node Name]
[Service Request.Case Num]
[Service Request.Change Flag]
[Service Request.Check Order - Design Calc Copy]
[Service Request.Check Order - Quantity Calc Copy]
[Service Request.Check Order - Starting Number Calc Copy]
[Service Request.Check Order - Style Calc Copy]
[Service Request.City]
[Service Request.Claim Num]
[Service Request.Claim Read Only]
[Service Request.Closed Date]
[Service Request.Collection Latest Promise Date]
[Service Request.Collection Min Promise Amount]
[Service Request.Collection Promise Type LIC]
[Service Request.Collection Promise Type deferred]
[Service Request.Collection Promise Type long term]
[Service Request.Collection Promise Type single]
[Service Request.Collection Promise Type single/two part]
[Service Request.Collection Promise Type two part]
[Service Request.Comm Method]
[Service Request.Comments]
[Service Request.Commit Time]
[Service Request.Communication Id]
[Service Request.Communication Needed]
[Service Request.Component Warranty Flag]
[Service Request.Contact AKA Name]
[Service Request.Contact Account]
[Service Request.Contact Account Id]
[Service Request.Contact Account Integration Id]
[Service Request.Contact Birth Place]
[Service Request.Contact Business Phone]
[Service Request.Contact Closed Date]
[Service Request.Contact Commit Time]
[Service Request.Contact Created]
[Service Request.Contact Customer Since]
[Service Request.Contact DB Primary Account Parent BU Id]
[Service Request.Contact DOB]
[Service Request.Contact Degree]
[Service Request.Contact Email]
[Service Request.Contact Email Address]
[Service Request.Contact Financial Accounts]
[Service Request.Contact Financial Accounts ABA Number]
[Service Request.Contact Financial Accounts Bank Id]
[Service Request.Contact Financial Accounts Branch ABA Number]
[Service Request.Contact Financial Accounts Title]
[Service Request.Contact First Name]
[Service Request.Contact Home Phone]
[Service Request.Contact Id]
[Service Request.Contact Id - eBanking]
[Service Request.Contact Last Name]
[Service Request.Contact MI]
[Service Request.Contact Mother Maiden Name]
[Service Request.Contact Nick Name]
[Service Request.Contact Primary Position Id]
[Service Request.Contact Read Only]
[Service Request.Contact Read Only-Account Needed]
[Service Request.Contact SSN]
[Service Request.Contact Salutation]
[Service Request.Contact Suffix]
[Service Request.Contact Time Zone]
[Service Request.Contact Time Zone Id]
[Service Request.Contact Time Zone Id-Original]
[Service Request.Contact Time Zone-Original]
[Service Request.ContactNameRequiredCalc]
[Service Request.Correspondent Swift Number Copy]
[Service Request.Country]
[Service Request.Created By Name]
[Service Request.Credit Card Namber]
[Service Request.Credit Card Type]
[Service Request.Credit To Copy]
[Service Request.Curr PCP Full Name]
[Service Request.Currency]
[Service Request.Current Date]
[Service Request.Current Month]
[Service Request.Current Network]
[Service Request.Current Network Id]
[Service Request.Current PCP First Name]
[Service Request.Current PCP Id]
[Service Request.Current PCP Last Name]
[Service Request.Current Status]
[Service Request.Current Year]
[Service Request.CurrentArea]
[Service Request.CurrentType]
[Service Request.Custodian Copy]
[Service Request.Customer Comments]
[Service Request.Customer Product Id]
[Service Request.Customer Ref Number]
[Service Request.Customer Value]
[Service Request.DB Accnt Purchase Order Required]
[Service Request.DB Account ADV]
[Service Request.DB Account Inverse]
[Service Request.DB Account Name2]
[Service Request.DB Account Name3]
[Service Request.DB Account Name4]
[Service Request.DB Account Note Count]
[Service Request.DB Account Org Name]
[Service Request.DB Account Primary Address]
[Service Request.DB Account Primary City]
[Service Request.DB Account Primary Country]
[Service Request.DB Account Primary Fax]
[Service Request.DB Account Primary Phone]
[Service Request.DB Account Primary State]
[Service Request.DB Account Primary Zip]
[Service Request.DB Account Sales Area]
[Service Request.DB Account Sales Org]
[Service Request.DB Account Sales Rep]
[Service Request.DB Account Service Area]
[Service Request.DB Account Status]
[Service Request.DB Account Status Calc]
[Service Request.DB Account Status Reason]
[Service Request.DB Account Status Sort Value]
[Service Request.DB Account Sub Type]
[Service Request.DB Account Travel Zone]
[Service Request.DB Account Type]
[Service Request.DB Agreement Item Desc]
[Service Request.DB Agreement Item Name]
[Service Request.DB Agreement Item Part#]
[Service Request.DB Agreement Name]
[Service Request.DB Antenna CREF]
[Service Request.DB Antenna Date Time]
[Service Request.DB Antenna Error]
[Service Request.DB Asset Bill To #]
[Service Request.DB Asset Bill To Address]
[Service Request.DB Asset Bill To City]
[Service Request.DB Asset Bill To Country]
[Service Request.DB Asset Bill To Id]
[Service Request.DB Asset Bill To Name]
[Service Request.DB Asset Bill To Primary Address Id]
[Service Request.DB Asset Inverse]
[Service Request.DB Billing Status]
[Service Request.DB CCHS #]
[Service Request.DB CCHS Sent Dt]
[Service Request.DB CCHS Sent Dt Old]
[Service Request.DB CIG]
[Service Request.DB CUP]
[Service Request.DB Calibration Req]
[Service Request.DB Closed Date]
[Service Request.DB Commit Time]
[Service Request.DB Communication Channel]
[Service Request.DB Contact Name]
[Service Request.DB Division]
[Service Request.DB Early Warning]
[Service Request.DB Early Warning Page Info]
[Service Request.DB GBL Deleted Account]
[Service Request.DB GSMS #]
[Service Request.DB GSMS Nature of Issue]
[Service Request.DB GSMS Recvd Dt]
[Service Request.DB GSMS Sent Dt]
[Service Request.DB Ground Wire Resistor]
[Service Request.DB High Level Product Group Id]
[Service Request.DB High Level Product Group Name]
[Service Request.DB IVK Group]
[Service Request.DB Initiated By]
[Service Request.DB Keyword Product Grp Id]
[Service Request.DB Keyword Product Grp Name]
[Service Request.DB Keyword Product Id]
[Service Request.DB Keyword Product Id Calculated]
[Service Request.DB Lab/Dept Location]
[Service Request.DB Last Calibration Date]
[Service Request.DB Last Calibration Date 2]
[Service Request.DB Last Calibration Date 3]
[Service Request.DB Last Calibration Date 4]
[Service Request.DB Last Calibration Date 5]
[Service Request.DB Last Calibration Date 6]
[Service Request.DB Leakage Current]
[Service Request.DB Master Campaign Id]
[Service Request.DB Master Campaign Name]
[Service Request.DB Measurement Device]
[Service Request.DB Measurement Device 2]
[Service Request.DB Measurement Device 3]
[Service Request.DB Measurement Device 4]
[Service Request.DB Measurement Device 5]
[Service Request.DB Measurement Device 6]
[Service Request.DB Message]
[Service Request.DB Mod Code]
[Service Request.DB No Calibration Flag]
[Service Request.DB Opened Date]
[Service Request.DB Owner Asset Number]
[Service Request.DB PM Calc]
[Service Request.DB PM Mod Calc]
[Service Request.DB PM Original Due Date]
[Service Request.DB PO]
[Service Request.DB PO Required]
[Service Request.DB Parent Last S/W Revision]
[Service Request.DB Parent Organization Id]
[Service Request.DB Priority Sort Value]
[Service Request.DB Product Grp Id]
[Service Request.DB Product Line]
[Service Request.DB Product Ln Id]
[Service Request.DB Product Part #]
[Service Request.DB Product Part Id]
[Service Request.DB Product Part Name]
[Service Request.DB QCA Cust Status]
[Service Request.DB Report Org Address]
[Service Request.DB Reporting Model Product Id]
[Service Request.DB Reporting Model Product Name]
[Service Request.DB Reporting Model Product Part Number]
[Service Request.DB SADM Elite Users]
[Service Request.DB SAP Asset Number]
[Service Request.DB SAP Type]
[Service Request.DB SR Bill To]
[Service Request.DB SR Bill To Location]
[Service Request.DB SR Full Contact Name]
[Service Request.DB SR Number Calc]
[Service Request.DB SR Sold To Account]
[Service Request.DB SR Sold To Account Location]
[Service Request.DB SR Sold To Address]
[Service Request.DB SR Sold To City]
[Service Request.DB SR Sold To Country]
[Service Request.DB SR Sold To Id]
[Service Request.DB SR Sold To Primary Address Id]
[Service Request.DB Sales Area]
[Service Request.DB Sales Area Address]
[Service Request.DB Serial Number]
[Service Request.DB Serial Number 2]
[Service Request.DB Serial Number 3]
[Service Request.DB Serial Number 4]
[Service Request.DB Serial Number 5]
[Service Request.DB Serial Number 6]
[Service Request.DB Serial Number Write In]
[Service Request.DB Spiridon Report]
[Service Request.DB Srv Rpt Ins Prop Cond]
[Service Request.DB Srv Rpt Print]
[Service Request.DB Srv Rpt Valid Sign]
[Service Request.DBChildRequired]
[Service Request.DBSeverityRequired]
[Service Request.Dashboard SR Type]
[Service Request.Dashboard Type]
[Service Request.Date of Transfer Copy]
[Service Request.DealerLOVCal]
[Service Request.Default SR Sub Status]
[Service Request.Default SR Sub Status 2old]
[Service Request.Default SR Sub Type]
[Service Request.Default Severity]
[Service Request.Default Status]
[Service Request.Default Sub-Status]
[Service Request.Deliver All Security Copy]
[Service Request.Description]
[Service Request.Disease Id]
[Service Request.Disease Name]
[Service Request.Dock Flag]
[Service Request.Documentation Needed]
[Service Request.Documentation Received]
[Service Request.Down Payment Date]
[Service Request.Dummy]
[Service Request.Dynamic Applet Toggle]
[Service Request.EB AP Frequency Calc]
[Service Request.EB AS Frequency Calc]
[Service Request.EB Bank Check Amount Copy]
[Service Request.EB Delivery Method]
[Service Request.EB Delivery Method Copy]
[Service Request.EB Frequency Calc]
[Service Request.EB From External Account Copy]
[Service Request.EB To External Account Copy]
[Service Request.EB Transfer To Account Copy]
[Service Request.Entire Account Calc]
[Service Request.Entire Account Copy]
[Service Request.Entitlement Id]
[Service Request.Entitlement Name]
[Service Request.Entitlement Name Readonly]
[Service Request.Escalation Time]
[Service Request.Evidence Rel Type Code]
[Service Request.Expert]
[Service Request.Expiration Date]
[Service Request.Explorer Label]
[Service Request.Explorer Label Old]
[Service Request.External Service Request]
[Service Request.Fee Copy]
[Service Request.Funds Transfer - Date of Transfer Calc Copy]
[Service Request.Funds Transfer - Day of Month Copy]
[Service Request.Funds Transfer - Dollar Amount Calc Copy]
[Service Request.Funds Transfer - Stop Date Copy]
[Service Request.Funds Transfer - To Account Number Calc Copy]
[Service Request.Further Credit To Copy]
[Service Request.Futher Account # Copy]
[Service Request.Future Capital]
[Service Request.GoToeChannel]
[Service Request.Greenwich Time]
[Service Request.Group Id]
[Service Request.HId]
[Service Request.HMO Benefit]
[Service Request.HasNoAccount]
[Service Request.HelpDesk SR Resolution]
[Service Request.Household Id]
[Service Request.ID Reason]
[Service Request.INS Agent]
[Service Request.INS Area]
[Service Request.INS Area Calc]
[Service Request.INS Area INT]
[Service Request.INS Area NB]
[Service Request.INS Bill Account]
[Service Request.INS Claim Id]
[Service Request.INS Claim Number]
[Service Request.INS Contact At]
[Service Request.INS CurrentArea]
[Service Request.INS CurrentProduct]
[Service Request.INS Drilldown Destination]
[Service Request.INS Drilldown Destination (old)]
[Service Request.INS Drilldown Destination 1]
[Service Request.INS Drilldown Destination 2]
[Service Request.INS Drilldown Destination Conditional]
[Service Request.INS Drilldown Destination HC]
[Service Request.INS Followup]
[Service Request.INS Household]
[Service Request.INS Household Id]
[Service Request.INS Parent SR Id]
[Service Request.INS Parent SR Number]
[Service Request.INS Policy Number]
[Service Request.INS Product]
[Service Request.INS Product - Calc]
[Service Request.INS Product Calc]
[Service Request.INS Product External]
[Service Request.INS Product INT]
[Service Request.INS Product Predefault Calc]
[Service Request.INS Product Predefault Calc INT]
[Service Request.INS Product Predefault Calc INT 2]
[Service Request.INS Requested By]
[Service Request.INS Role]
[Service Request.INS Sub-Area]
[Service Request.INS Sub-Area Calc]
[Service Request.INS Sub-Area INT]
[Service Request.Iconmap]
[Service Request.Impound Agency Comment]
[Service Request.Impound Agency Id]
[Service Request.Impound Agency Name]
[Service Request.Impound Date]
[Service Request.Impound Reason]
[Service Request.InQuiraSRSearchPage]
[Service Request.Incident Count]
[Service Request.Incident Count - ExternalSR]
[Service Request.Incident Id]
[Service Request.Insurance Company Comments]
[Service Request.Insurance Company Id]
[Service Request.Insurance Company Name]
[Service Request.Insured First Name]
[Service Request.Insured Full Name]
[Service Request.Insured Id]
[Service Request.Insured Last Name]
[Service Request.Integration Id]
[Service Request.Is Parent InsPolicyBC]
[Service Request.Is Parent Policy BC]
[Service Request.Is eDealer]
[Service Request.Issue Certificate Copy]
[Service Request.Job Cardinality]
[Service Request.Job Id]
[Service Request.Job Type]
[Service Request.Joined Account Id]
[Service Request.Joined Contact Account Id]
[Service Request.Joined Contact Id]
[Service Request.LOY Member #]
[Service Request.LOY Member Id]
[Service Request.LS CIM Priority Mapped]
[Service Request.LS Medical Code Id]
[Service Request.LS Medical Code Name]
[Service Request.Lead Case Id]
[Service Request.Lead Case Name]
[Service Request.Lead Case Num]
[Service Request.Lead SR Type]
[Service Request.Login User]
[Service Request.Logon Contact Id]
[Service Request.Lot Expiration Date]
[Service Request.Lot Number]
[Service Request.Lot Start Date]
[Service Request.Main Fax Number]
[Service Request.Main Phone Number]
[Service Request.Make]
[Service Request.Manual Assignment Flag]
[Service Request.Manufacturer Warranty Flag]
[Service Request.Master Account Id]
[Service Request.Master Account Name]
[Service Request.Master Account SAP]
[Service Request.Member Flag]
[Service Request.MessageFundTransferSubmit]
[Service Request.MessageSubmit]
[Service Request.MessageSubmitBankCheck]
[Service Request.Model]
[Service Request.Model Year]
[Service Request.Mutual Fund Account]
[Service Request.N Calculated]
[Service Request.Name]
[Service Request.Name Asset Num Balance]
[Service Request.Name of Firm Copy]
[Service Request.New Network]
[Service Request.New Network Id]
[Service Request.New PCP Address Id]
[Service Request.New PCP City]
[Service Request.New PCP Country]
[Service Request.New PCP First Name]
[Service Request.New PCP Full Name]
[Service Request.New PCP Id]
[Service Request.New PCP Last Name]
[Service Request.New PCP State]
[Service Request.New PCP Street Address]
[Service Request.New PCP Zip]
[Service Request.Next First Day]
[Service Request.Next Month]
[Service Request.Next Year]
[Service Request.Next Year Char]
[Service Request.No Delete Flag]
[Service Request.Notice Received Date]
[Service Request.Notification SAP Id]
[Service Request.Notification Type]
[Service Request.Null Asset Id Flag]
[Service Request.Number of Payments (DP)]
[Service Request.Old Network Id]
[Service Request.Old PCP First Name]
[Service Request.Old PCP Full Name]
[Service Request.Old PCP Id]
[Service Request.Old PCP Last Name]
[Service Request.Omnibus Account #]
[Service Request.Opened Date]
[Service Request.Opened Date DT]
[Service Request.Opened Date TM]
[Service Request.Organization]
[Service Request.Organization Id]
[Service Request.Organization Text]
[Service Request.Over Limit Amount]
[Service Request.Owned By Group Id]
[Service Request.Owned By Id]
[Service Request.Owned By Service Role]
[Service Request.Owned By Service Role Historic]
[Service Request.Owner]
[Service Request.Owner Email Addr]
[Service Request.Owner Employee Type]
[Service Request.Owner First Name]
[Service Request.Owner Group]
[Service Request.Owner Last Name]
[Service Request.Owner Phone]
[Service Request.Owner Position Id]
[Service Request.Owner Position Org Id]
[Service Request.PM Action Id]
[Service Request.PO Approved Flag]
[Service Request.PPC]
[Service Request.PSD]
[Service Request.Parent Policy Number Calc]
[Service Request.Parent SR Abstract]
[Service Request.Parent SR Number]
[Service Request.Parent Service Request Id]
[Service Request.Parent Ticket Id]
[Service Request.ParentBC Account Id Field]
[Service Request.Personal City]
[Service Request.Personal City (Service Detail)]
[Service Request.Personal City Copy]
[Service Request.Personal Country]
[Service Request.Personal Country (Service Detail)]
[Service Request.Personal Country Copy]
[Service Request.Personal Location Id]
[Service Request.Personal Postal Code]
[Service Request.Personal Postal Code (Service Detail)]
[Service Request.Personal Postal Code Copy]
[Service Request.Personal State]
[Service Request.Personal State (Service Detail)]
[Service Request.Personal State Copy]
[Service Request.Personal Street Address]
[Service Request.Personal Street Address (Service Detail)]
[Service Request.Personal Street Address 2]
[Service Request.Personal Street Address Copy]
[Service Request.Policy Area for Member]
[Service Request.Policy Num]
[Service Request.Policy Number by Contact]
[Service Request.Policy Number for Member]
[Service Request.Postal Code]
[Service Request.Pref SRV Dealer Id]
[Service Request.Price List]
[Service Request.Price List Id]
[Service Request.Primary Address Id]
[Service Request.Primary Case Id]
[Service Request.Primary Contact Address Id]
[Service Request.Primary Organization Id]
[Service Request.Primary Organization Id Upd]
[Service Request.Primary Organization Name]
[Service Request.Primary Parent SR Id]
[Service Request.Primary Product Issue Id]
[Service Request.Primary Profile Id]
[Service Request.Primary Service Agreement Id]
[Service Request.Primary Symptom Code]
[Service Request.Primary Synonym Id]
[Service Request.Primary Type Id]
[Service Request.Priority]
[Service Request.Prod]
[Service Request.Prod (old)]
[Service Request.Product]
[Service Request.Product Description]
[Service Request.Product Id]
[Service Request.Product Int Id]
[Service Request.Product Issue Created Flag]
[Service Request.Product Issue Number]
[Service Request.Product Line Fee Id]
[Service Request.Product Part Number]
[Service Request.Product Siemens Material Number]
[Service Request.Product Type]
[Service Request.Product Warranty Flag]
[Service Request.Professional]
[Service Request.Project Id]
[Service Request.Project Name]
[Service Request.Provider Id]
[Service Request.Provider Last Name]
[Service Request.Provider Search]
[Service Request.Rate List]
[Service Request.Rate List Id]
[Service Request.Read Flag]
[Service Request.Recommendation]
[Service Request.Recommended Priority]
[Service Request.Red Flag]
[Service Request.Released To Comments]
[Service Request.Repair Details]
[Service Request.Repair Fee]
[Service Request.Reproduce]
[Service Request.Requestor Business Phone]
[Service Request.Requestor City]
[Service Request.Requestor Country]
[Service Request.Requestor First Name]
[Service Request.Requestor Last Name]
[Service Request.Requestor Login]
[Service Request.Requestor Postal Code]
[Service Request.Requestor PriPos Id]
[Service Request.Requestor State]
[Service Request.Requestor Street Address]
[Service Request.Required Asterisk]
[Service Request.RequiredField]
[Service Request.Resolution Code]
[Service Request.Revision Number]
[Service Request.Route Geography Dealer]
[Service Request.Route Geography Dealer Id]
[Service Request.Routing # Copy]
[Service Request.Row Status]
[Service Request.Row Status Asterisk]
[Service Request.SD]
[Service Request.SM Author]
[Service Request.SM Author Id]
[Service Request.SM Author Link]
[Service Request.SM Author Link URL]
[Service Request.SM Blog Id]
[Service Request.SM Community]
[Service Request.SM Community Id]
[Service Request.SM Data Id]
[Service Request.SM Influence Score]
[Service Request.SM Post Id]
[Service Request.SM Post Link]
[Service Request.SM Post Link URL]
[Service Request.SM Publish Date]
[Service Request.SM Sentiment]
[Service Request.SM Service Id]
[Service Request.SM Symbolic URL Single Post1]
[Service Request.SM Symbolic URL Single Post2]
[Service Request.SM Topic]
[Service Request.SR Contact Fax]
[Service Request.SR Contact Phone Number]
[Service Request.SR Fee]
[Service Request.SR Fee Amount]
[Service Request.SR Id]
[Service Request.SR Impact]
[Service Request.SR Number]
[Service Request.SR Open Date]
[Service Request.SR Read Only]
[Service Request.SR Read Only Closed]
[Service Request.SR Read Only Combo]
[Service Request.SR Read Only Combo2]
[Service Request.SR Read Only Install]
[Service Request.SR Read Only Mod]
[Service Request.SR Read Only Not Product Complaint]
[Service Request.SR Read Only PM]
[Service Request.SR Read Only PMDR]
[Service Request.SR Rootcause]
[Service Request.SR Routing Dealer Type Cal]
[Service Request.SR Status Date]
[Service Request.SR Sub Type]
[Service Request.SR Type]
[Service Request.SR Type INT]
[Service Request.SR Urgency]
[Service Request.SRRDT]
[Service Request.Sales Rep]
[Service Request.Security Answer]
[Service Request.Security Name]
[Service Request.Security Name Copy]
[Service Request.Security Question]
[Service Request.Sel Dealer Id]
[Service Request.Selected SR Routing Dealer]
[Service Request.Selected SR Routing Dealer Id]
[Service Request.Sell Date]
[Service Request.Send To]
[Service Request.Serial Number]
[Service Request.Service Calendar Id]
[Service Request.Service City]
[Service Request.Service City (FS)]
[Service Request.Service Country]
[Service Request.Service Country (FS)]
[Service Request.Service Element]
[Service Request.Service Location Id]
[Service Request.Service Point Asset]
[Service Request.Service Point Asset Id]
[Service Request.Service Point Func Location]
[Service Request.Service Point Install Dt]
[Service Request.Service Point Owner Id]
[Service Request.Service Point Product]
[Service Request.Service Point Product Id]
[Service Request.Service Point Product Id-new]
[Service Request.Service Point Product SubType]
[Service Request.Service Point SAP Equipment Number]
[Service Request.Service Point Serial Number]
[Service Request.Service Point Siemens Material Number]
[Service Request.Service Postal Code]
[Service Request.Service Postal Code (FS)]
[Service Request.Service Region]
[Service Request.Service Region Id]
[Service Request.Service Request Id]
[Service Request.Service Request Type]
[Service Request.Service State]
[Service Request.Service State (FS)]
[Service Request.Service Street Address]
[Service Request.Service Street Address (FS)]
[Service Request.Service Street Address 2]
[Service Request.Service Street Address 2 (FS)]
[Service Request.Service Type]
[Service Request.Severity]
[Service Request.Smart Issue Id]
[Service Request.Social Security #]
[Service Request.Source]
[Service Request.Source Field Id]
[Service Request.Source Field Id (Old)]
[Service Request.Source Read Only]
[Service Request.State]
[Service Request.Status]
[Service Request.Street Address]
[Service Request.Street Address 2]
[Service Request.Sub-Area]
[Service Request.Sub-Area No Constrain]
[Service Request.Sub-Status]
[Service Request.Supervisor Review]
[Service Request.Supplier Account]
[Service Request.Supplier Account Id]
[Service Request.Swift Code Copy]
[Service Request.Symbol]
[Service Request.Symptom Code]
[Service Request.Symptom Discovered Date Time]
[Service Request.Synonym]
[Service Request.System Assignment Flag]
[Service Request.TReadOnlyState:Parent SR Number]
[Service Request.TeamspaceArchived LIC Value]
[Service Request.TeamspaceArchivedState]
[Service Request.TeamspaceExistenceState]
[Service Request.TeamspaceObjectType]
[Service Request.TeamspaceSymbolicURL]
[Service Request.Template Flag]
[Service Request.Test - Account Balance]
[Service Request.Test - Account Product]
[Service Request.Test - Acct Number]
[Service Request.Test - From Account Balance]
[Service Request.Test - Test]
[Service Request.Time Allocated]
[Service Request.Time Estimated]
[Service Request.Time Spent]
[Service Request.To Account # Copy]
[Service Request.Transfer All Shares]
[Service Request.Transfer Amount Copy]
[Service Request.Transfer Type Copy]
[Service Request.Type]
[Service Request.Type of Handling]
[Service Request.UG Explorer Label]
[Service Request.Vehicle License Expiry Date]
[Service Request.Vehicle License Number]
[Service Request.Vehicle License State]
[Service Request.Version]
[Service Request.Via Correspondent Copy]
[Service Request.WB Check Order From Account Copy]
[Service Request.WB Combined Asset]
[Service Request.WB Current Balance]
[Service Request.WB Dummy]
[Service Request.WB From Account Available Balance]
[Service Request.WB From Account Balance]
[Service Request.WB From Account Copy]
[Service Request.WB Personal Address]
[Service Request.WB Personal City]
[Service Request.WB Personal Country]
[Service Request.WB Personal Postal Code]
[Service Request.WB Personal State]
[Service Request.WB To Account Copy]
[Service Request.Warranty Updated Dt]
[Service Request.Webphone SR Number]
[Service Request.Wire Transfer City Copy]
[Service Request.Wire Transfer Country Copy]
[Service Request.Work Phone]
[Service Request.Y Calculated]
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