Siebel Open UI >  Java Script Error/ 404 (Not Found) Message after Login to Open UI Application

Java Script Error/ 404 (Not Found) Message after Login to Open UI Application

A blank screen was noticed after logging into the Open UI application.

The following console errors were noticed:

GET http://XXXXX.XXXX.com/sales_enu/23016/scripts/3rdParty/jquery.calculator.package-1.3.2/jquery.calculator.css 404 (Not Found) start.swe:20

GET http://XXXXX.XXXX.com/sales_enu/srf1361472352_444/bscripts/all/service_mc__siebel_opportunity.js 404 (Not Found) require-jquery.js:10306

GET http://XXXXX.XXXX.com/sales_enu/23016/scripts/3rdParty/jquery.calculator.package-1.3.2/jquery.calculator.js?_scb=8.1.1.9_SIA_[23016]_ENU 404 (Not Found) require-jquery.js:1787

[View] -> Error in downloading file siebjs.js:51tunity.js

CAUSE
Use of Microsoft's URLscan tool or other 3rd party Tools on Webserver to restrict the java scripts content being downloaded.
It was identified that this URLscan tool(http://technet.microsoft.com/en-us/security/cc242650) was installed ion user's environment which prevented the java scripts from downloading when the folder (jquery.calculator.package-1.3.2) had dots as part of its name.<SWEApp>\PUBLIC\enu\23016\scripts\3rdParty\jquery.calculator.package-1.3.2

SOLUTION

The solution came by modifying the parameter AllowDotInPath and setting it to 1 in C:\WINDOWS\system32\inetsrv\urlscan\urlscan.ini.

Customer was advised to review if this Microsoft Lockdown tool is required in their environment with their security team. Customers who haven't installed this URLscan tool won't see this urlscan.ini file and need not worry.