Siebel Open UI >  Two Plus is Getting Displayed in Contact List Applet in Siebel OpenUI Version 15.2

Two Plus is Getting Displayed in Contact List Applet in Siebel OpenUI Version 15.2

 

On : 15.2 [1P2015] version, Client Functionality

ACTUAL BEHAVIOR
------------------------
Two Plus is getting displayed in Contact List Applet in Siebel OpenUI version 15.2

EXPECTED BEHAVIOR
---------------------------
Two Plus should not be displayed in Contact List Applet in Siebel OpenUI version 15.2

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Go to Accounts
2. Drilldown an account
3. Navigate to Contacts

 

BUSINESS IMPACT
-------------------------
The issue has the following business impact:

Due to this issue, users cannot distinguish new record button.


CAUSE
This is a feature of Open UI in IP 2015 as expeccted.

Tested in vanilla instance and confirmed its a standard behavior.

SOLUTION


1. Go to Accounts

2. Drilldown an account

3. Navigate to Contacts

4. Use Single plus sign for association of existing records via pick applet.

5. Use Double plus sign to create new records.

Under Accounts -> Contacts, there is a single plus sign and double plus sign.

This is a feature of Open UI in IP 2015. As per Design in Open UI, Single plus sign is meant for association of existing records via pick applet.

Double plus sign is meant for creating new records.

If Add existing records and new record provision are present together in an applet, Single plus sign is meant for association and Double plus sign is meant for creating new records.

You can also check the tooltip in the applet for the symbols. It represents the same.