Siebel Administration >  Raise component log level

Often , we need to raise log levels of components to debug errors.
This can be done both from the server manager as well as from the GUI.

Each component has several events in Siebel. The logs are based on these events.
There are 5 log levels

0 - Display only fatal error messages.
1 - This is the default setting. It displays all error messages.
2 - Displays errors and warnings
3 - Errors, warnings and information are displayed.
4 - Detailed information of the processes, errors and warnings are shown.
5 - Almost all information, including sqls executed are displayed.

Log levels 3, 4 or 5 are used for debugging. To check the log level of a log file ,
check the third column/tab. It is a number. Log level 4 should show this column
with values between 0 and 4.

High log levels affect the performance of Siebel and takes up a lot of space for
active components. They can also cause crashes. High log levels should be used
only when necessary.

Raising log levels from the GUI -
Go to Administration - Server Configuration screen
Select the server name and the component that we need to raise log levels for.

Let us raise the log levels of assignment manager.
Select Assignment Manager and then click on the events applet at the bottom.
Select all events by typing Control+A

At the top , Select Edit -> and then Change Records

Select 1st Field to change = Log Level
Enter value = 5 (or 3 or 4)

The values at the event applet should now show 5. Press Control+S to save.

That's all.

Make sure that you reduce the levels back to 1 after you get your logs.
Logs will be generated in the enterprise log folder of the server where
you raised log levels.

Using the Server Manager:

Type
list components show SV_NAME, CC_NAME, CC_ALIAS , CP_DISP_RUN_STATE

The CC_ALIAS of Assignment manager is AsgnSrvr
Now type
change evtloglvl % = 5 for component AsgnSrvr

Once the logs are generated, set it back with this command
change evtloglvl % = 1 for component AsgnSrvr