Siebel Administration >  High Interactivity Framework error in Siebel

You might get an error like the one shown below
hif error

This happens to users of High Interactivity Framework in Siebel. This
happens when the active X files get corrupt. This can be solved by a reinstallation
of these files. The reinstallation is automatic, but needs administrative rights to your
computer.

To fix this error, open IE browser, go to Tools -> Internet Options.

Select General tab -> Temporary Internet Files -> Browsing history -
>Settings -> View Objects

IE hif folder

hif files

Delete Siebel High Interactivity Framework. You can delete all the installed components.
It is not always easy to figure out exactly which file is corrupt.
Delete all the files, then go back to the Siebel login page and log in.

You should get a prompt to install new Active X files. Say yes,
you need Administrative rights. After installation, which should happen automatically,
you should have these installed – Siebel Calendar, Siebel Callcenter Communications Toolbar,
Siebel High Interactivity Framework and Siebel iHelp installed in your browser.

This should solve the issue.

files in IE