Siebel Tools >  Siebel Tools - Common setup errors

Some common setup errors in Siebel Tools

An internal error has occurred within the authentication subsystem for the Siebel application.
Please contact your system administrator for assistance.(SBL-DAT-00565)

Check and modify these ODBC connections
To start DSN interface, Select start -> Run
Type odbcad32.exe and press enter.

Go to the database tab.
Select SSD Local Db default instance and click Configure.
Delete the Server Name and Start Line values


Click the Login tab.
Select Supply user ID and password and add SADMIN/SADMIN (both in capital letters) as
the credentials. If you have been supplied another userid and password,
enter the userid and password in capital letters.
Click the ODBC tab.
Click Test Connection to verify that the connection works, and then click OK.




Now select SEAW Local Db default instance and click Configure.Repeat the last steps i.e.
Delete the Server Name and Start Line values
Click the Login tab.
Select Supply user ID and password and add SADMIN/SADMIN (both in capital letters) as
the credentials. If you have been supplied another userid and password,
enter the userid and password in capital letters.
Click the ODBC tab.
Click Test Connection to verify that the connection works, and then click OK.


Now verify the OUEnt_DSN default server connection.
Select OUEnt_DSN default instance and click Configure.
After this click the General tab.
Verify that following values.
Data Source=Name OUEnt_DSN
Server Name=SIEBELDB
Client Version=10gR1 and later

The values could be different for client version if you are selecting something older or newer.
Click Test Connect and add SADMIN/SADMIN as the credentials

Parameters in tools.cfg file
If you do not know where the file is, right click on the Siebel Tools shortcut
and check the properties. There will be a configuration file.
Entry in your tools.cfg file. You need to modify two parameters.

LocalDbODBCDataSource= SSD Local Db default instance

ServerDbODBCDataSource= SSD default instance


Connection Failed: Specified Database file already in use


This generally means that the dbgen9.exe is running and does not allow you to make configuration changes.
In Windows 7, press Control + Alt + Delete, Select Task manager ,
Open All Administrator Tasks
Find dbgen9.exe and kill the task.



The local Siebel database was not found. Would you like to connect to the Siebel Remote server to initialize the local database?

This means that the dbf file has not been mapped correctly. Run odbcad32.exe,
select SSD Local Db default instance and click Configure. Check the value in Database file path and confirm that
this is correct.



Go to LOGIN tab, enter SADMIN as userid and password (all capitals) and then test connection