Siebel Open UI > Select Record From Picklist Applet On Double Click
Select Record From Picklist Applet On Double Click
APPLIES TO: Siebel CRM - Version 15.5 [IP2015] and later Information in this document applies to any platform. SYMPTOMS On : 15.5 [IP2015] version, Client Functionality
ACTUAL BEHAVIOR --------------- Double click on a record in Pick applet does not work
EXPECTED BEHAVIOR ----------------------- We should select the record based on Double-click, the same way it was in HI
STEPS ----------------------- The issue can be reproduced at will with the following steps: 1. Navigate to Account List; 2. Select one Account and try to Add a Parent; 3. Select a record in Pick list applet and Double-click; 4. Nothing happens; 5. Click "Ok" and Selection will work.
SOLUTION
It is not a defect, it is a delivered functionality.
It is documented in Siebel Open UI Best Practices - Deployment Guide
Under the below section:On Page 24 under "Features that change in Open UI"
Open UI only requires left click for mouse interactions. " Double click has been eliminated to improve usability: Double click causes novice users great difficulties and since it conflicts with the single-click interaction style of the Web and many mobile devices in addition to offering great draw-backs to accessibility.Double click is not common to all operating systems"
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