Siebel Open UI >  Currency Pick Applet Is Throwing Error(SBL-UIF-00313) In Siebel OPEN UI ,but Works Fine In HI

Currency Pick Applet Is Throwing Error(SBL-UIF-00313) In Siebel OPEN UI ,but Works Fine In HI


APPLIES TO:
Siebel CRM - Version 15.15 [IP2015] and later
Information in this document applies to any platform.
SYMPTOMS
On : 15.15 [IP2015] version, Client Functionality

Currency Pick Applet is throwing error(SBL-UIF-00313) in Siebel OPEN UI ,but works fine in HI

Application : Siebel Loyalty

 

Note : In HI Application, working as expected.

ERROR
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SBL-UIF-00313

 


STEPS
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The issue can be reproduced at will with the following steps:
Steps to reproduce the error.

Step 1: Navigate to Loyalty Transaction
Step 2:Create a new record
Step 3:Drill Down on Transaction ID
Step 4:Click on 'More Info' Tab.
Step 5:Update the Adjusted Price by choosing the Currency pick applet.
Step 6: Step Off from the record.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the Currency Pick Applet


CAUSE
This is a product defect

This following bug was created for this issue:
Bug 25081556 - CURRENCY POP-UP APPLET ERROR (SBL-UIF-00313)

SOLUTION
A new bug was created for this issue : Bug 25081556 - CURRENCY POP-UP APPLET ERROR (SBL-UIF-00313)

This will be reviewed and prioritized by the development team.

Workaround is to Not change the currency code again, once you have already selected the amount for the previously selected currency code.